The 2018 Subaru Love Promise Customer Commitment Award

We've been nationally recognized for our dedication to our customers and the Subaru Love Promise.

We're honored to receive the 2018 Subaru Love Promise Customer Commitment Award. This award nationally recognizes Subaru retailers who demonstrate excellence in all areas of customer-focused performance. It highlights exceptional customer service that builds lifelong relationships with Subaru owners.

The 2018 Subaru Love Promise Customer Commitment Award

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

The Subaru Love Promise Community Commitment

We believe in being a positive force in something bigger. And it all starts right here in our community. Not just by our donations, but by our actions.

That's why we stay true to our Love Promise Community Commitment by partnering with a wide variety of community nonprofits and charities.

Every year, we join hands with our owners in the "Share the Love" event, giving back to our community-a community that's given so much to us.

So, every day, we strive to ensure our love is felt not just by our customers, but by all in our community. We do this because we feel it is the right thing to do.

We are proud to participate in the Love Promise Community Commitment. We're grateful, not only to be a part of our community, but to serve and support the causes and passions that are closest to our hearts, right here in our neighborhood.

All of the organizations we support have one thing in common: the unwavering dedication to improve the world and the lives of ­its people.

Subaru Loves Pets

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Subaru Loves the Earth

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Subaru Loves Learning

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Subaru Loves to Help

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Subaru Loves to Care

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Pets

Whether they live in our homes or in the wild, Subaru is committed to keeping all animals safe and healthy.

A partner since 2008, Subaru has donated close to $14 million to the ASPCA and helped support nearly 1,000 pet adoption events, resulting in more than 11,500 adoptions to date.

Environment

Loving the environment means more than loving the great outdoors. It means working to preserve it.

Over a decade ago, Subaru became the first U.S. auto manufacturer to become zero-landfill, and now, in collaboration with the National Park Service and the National Parks Conservation Association, Subaru is leveraging that same environmental expertise to help the National Parks reach zero-landfill too.

Education

It’s our goal to make the pursuit of knowledge available to as many minds as possible.

Total donations to teachers: $92,233
Over 200 teachers adopted
More than 15,000 students impacts

Community

In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.

Subaru and Meals on Wheels America worked together to make volunteering easier, by launching a tool called the Meals on Wheels Online Volunteer Drive.

Health

We should all have a chance to lead a healthy life. We’re aiming to give as many people that chance as we can.

Subaru has donated more than $4.5 million dollars to
Make A Wish, helping to grant 610 wishes in the U.S.

How is Bob Rohrman Subaru of Fort Wayne dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

ASPCA
Meals on Wheels
Parkview Foundation

Subaru Love Promise Heart

Love Promise Stories from Bob Rohrman Subaru of Fort Wayne

Cherry Blossom Festival of Fort Wayne support  –  Suzi H

Cherry Blossom Festival of Fort Wayne support

“Arigato”!!! Our sincere “thank you” to Bob Rohrman Subaru of Fort Wayne and its general manager, Gene Davis, for being one of our main sponsors for the 12th Annual Cherry Blossom Festival. This year more than 9,000 diverse people were able to experience and sample all things Japanese during this one-day cultural event. Thanks to Bob Rohrman Subaru of Fort Wayne’s financial sponsorship and their help with advertising, this community festival was able to continue the tradition of providing a family-friendly environment that highlighted internationally acclaimed and local performers; events such as the tea ceremony, taiko, haiku and anime contests; food including sushi; shopping for Japanese items….and so much more. Several Japanese businesses are located in Northeast Indiana, and Indiana is the only USA State that is home to three Japanese automakers—including Subaru. Because of this strong Japanese presence, our community has a keen curiosity about the Japanese culture. With your generous help, the Cherry Blossom Festival provides a unique opportunity for our community to explore Japan in a family friendly, multi-generational environment. Thank you, Gene Davis, and Bob Rohrman Subaru of Fort Wayne for believing in the importance of enhancing our community, for opening your heart and helping our community experience this wonderful Japanese culture.


A Hockey Dream  –  Mitchell V

A Hockey Dream

The sport of hockey is very costly. As a single father of two hockey players, we have a lot of extra expenses to cover to make it possible for my boys to play this fantastic sport! Not only is it a true selfless team bond, but the physical aspects and time are a greater commitment than most typical sports! The fact that my boys wanted to commit at such a young age was great and what my demands of them to work to get the logistics and financial side covered simply amazed me...and manager Gene Davis of Ft. Wayne Subaru! Mitchell payed the Ft. Wayne store a visit and met Gene. Not only did Gene make time for him, but he genuinely wanted and loved to hear his story! Gene was impressed by Mitchell’s appearance, hand shake and the way he presented himself. He complimented Mitchell on his performance on the football field, ice rink and reiterated to Mitchell, like a father would, on the impact of his academic and spiritual performance that would carry him further in life! Mitchell made Gene a promise to follow his words of advice, and keep his performance in all areas in top notch! At the end of the meeting, Gene told Mitchell he’d love to help him in his goals and sponsor him for hockey!! Ft. Wayne Subaru committed to my family! They committed to a child! They committed to a child’s personal well-being and growth!! They helped with a dream to play what I couldn’t provide...Hockey!! What an important decision to make! In the weeks to come, my son Mitchell reported back to Gene as he promised with random appearances, emails or phone calls! He kept him updated on his ups and downs in his sports activities and on his report card! Gene was grateful and always made time for him! As the season ended, and the successes were recorded, Mitchell wanted to do something extra special for Ft. Wayne Subaru and Gene! I had become so proud of Mitchell after he thought of his own unique idea and unselfish gift for them...I mean what kid would give the most coveted memory off their back to a sponsor? The impact that Gene and Ft. Wayne Subaru made on Mitchell was priceless and he presented them with his jersey and personal photo! That just summed up how much he cared about the experience and the words Gene said to him and the dedication Ft. Wayne Subaru made to him! The years have continued on, and the relationship still remains true! Mitchell is committed to Gene and Subaru...he’s even referred a car buyer or two!! This past season was no different and Mitchell was able to share a 1st in Ft. Wayne’s history with a National title victory at Silver Sticks in Canada! Because of the relationship, Gene received his game winning goal puck and his favorite jersey!! You see, one of the greatest “life” lessons taught here is...”It’s better to GIVE than it is receive!” Thank you Ft. Wayne Subaru and Gene Davis for this ever-giving life lessons! Thanks for helping me raise my sons with values and morals! Thanks for helping give them their dream of Hockey!!


Subaru Shared The Love!  –  Kimi E

Subaru Shared The Love!

As Bob Rohrman Subaru of Fort Wayne's hometown charity of choice for the Subaru Share The Love campaign, the Allen County SPCA was honored to be presented with a check for the funds raised totaling $20,000.00! These funds will provide food, shelter, medical care, and more to the animals who come through our doors. As Fort Wayne's only nonprofit animal shelter, we rely on the support of area individuals and businesses to save nearly 3,000 lives each year. Thank you to the whole team at Bob Rohrman Subaru of Fort Wayne for your hard work and dedication. We are truly grateful!


The Subaru Love Promise  –  Gene D

The Subaru Love Promise

A few months back we received a letter from a Subaru dealer in Texas, Brandon Tomes Subaru challenging other dealers to build a food pantry. We loved the idea and built one to support our community. The fact that it is open 24/7/365, allows people with an immediate need to get help. We are proud to be part of the Subaru family. Thank you Brandon Tomes Subaru!


Service from a distance  –  Marcus L

Service from a distance

My wife and I purchased our Subaru in 2010 from Fort Wayne Acura Subaru. Recently the key fob quit working. We found a replacement and being do-it-yourselfers we wanted to program it without any help. We were having difficulty with the process, which included opening and closing the driver side door, cycling the ignition ten times and other steps. We now live in Tucson Arizona and the local Subaru dealership wanted to charge us over $250 to program the remote and told us it was not possible to program a key fob the way we were attempting to, without being connected to a computer. We called the Fort Wayne Subaru dealership and in minutes Eric, one of the expert technicians, walked us through the process and did it for free! It worked and functions as intended. Thanks Eric and thanks Fort Wayne Subaru!


Subaru is saving lives!  –  Melissa G

Subaru is saving lives!

As Fort Wayne's only nonprofit animal shelter, we rely on the support of area individuals and businesses to save nearly 3,000 lives each year. Words can't express how grateful we are to Bob Rohrman Subaru of Fort Wayne for choosing us as their hometown charity of choice for the 2017 Share the Love campaign. Because of their support, more than 40 cats and dogs found homes through adoption events hosted at Subaru in November and December. What's more, the funds raised from the campaign will provide food, shelter, medical care and love for 170 cats and dogs this year. Our sincerest thanks go out to the entire Bob Rohrman Subaru team (especially Gene and Dave) for working diligently alongside us to save lives!


Subaru and LLS Love to Care!  –  Alison S

Subaru and LLS Love to Care!

Thank you to Bob Rohrman Subaru of Fort Wayne – and especially to Mr. Davis and Mr. Moser – for literally bringing warmth to cancer patients at Parkview with these beautiful dark blue blankets, arts & crafts kits, and thoughtful and caring cards for patients through Subaru Loves to Care! The Leukemia & Lymphoma Society is honored to partner with you to bring light to patients during a time that can be full of darkness. The gifts from Subaru were immediately put to use, as Mr. Davis and Mr. Moser began distributing blankets to several patients, with encouraging words of support from Mr. Moser, and Parkview hospital staff finished distributing the blankets to everyone on the floor that afternoon. Thank you again for your caring and thoughtful touches of support to local cancer patients!


Subaru and NWF Loves the Earth  –  Vincent S

Subaru and NWF Loves the Earth

New regionally appropriate pollinator garden at Weisser Park


Local Subaru Makes a Share the Love Connection  –  Beth E

Local Subaru Makes a Share the Love Connection

If it wasn’t for Bob Rohrman Subaru in Fort Wayne choosing Aging & In-Home Services of Northeast Indiana, Inc. (AIHS) as the hometown charity of choice, “Shelli” wouldn’t have known where to go for help. AIHS is a premier resource for older adults, persons with disabilities, and their caregivers. In addition to providing programs such as Meals on Wheels, AIHS provides information and referral, case management, and caregiver support programs. After having a conversation with AIHS staff at a Share the Love event about the range of services available to the community, Bob Rohrman Subaru New Car Sales Manager Dave Moser realized this was a resource that could potentially benefit someone in his family. Dave made the call to “Shelli” and got her on the phone with the AIHS Family Caregiver Specialist who was on site at the promotion that day. “Shelli” was experiencing caregiver frustration from two angles, one as a direct caregiver and the other as direct support for the primary caregiver. Day-to-day tasks were complicated by a diagnosis of dementia and lack of knowledge about dementia and proper caregiving techniques. The AIHS specialist connected “Shelli” with local resources that could help her and other family caregivers better understand and cope as they struggle to keep loved ones at home rather than in an institution. “Shelli” said she had no idea there were these kinds of resources available and she thanked AIHS and Bob Rohrman staff for helping her and her family.


Bob Rohrman Subaru Saves The Day!  –  Tyna R

Bob Rohrman Subaru Saves The Day!

In early January, as our staff began to prepare for our transport animal pick up, we realized that we had a BIG problem. The van we use almost daily was making a really (really) loud noise. We felt that it was not safe to drive. With no clue as to what had changed over one weekend we proceeded to have the van looked at--only to find that someone had literally sawed the catalytic converter and connecting pipes right off! Clearly we needed to get it fixed to use the van. $3,000...that was the average quote we were getting to fix the problem with the van. Like most businesses, H.O.P.E. did not budget for people cashing in on our vehicle parts, so we decided to reach out to Gene Davis at Fort Wayne Subaru to see if by chance they could help in any way. Subaru had been such a great support to us already, so we just figured we might as well ask. Luckily for H.O.P.E. Subaru gladly offered to assist us. Before we knew it the van was fixed, and at NO CHARGE to us! Thank You Bob Rohrman Fort Wayne Subaru!


Share the Love Kick-Off Event  –  Tyna R

Share the Love Kick-Off Event

Thank you Bob Rohrman Subaru for allowing H.O.P.E. for Animals to not only be the local charity option for 2015 during your Share the Love Event, but also for allowing us to basically fill your dealership with animals in need while we offered free microchips, rabies vaccines, and ID Tags to kick off the campaign (thanks to a grant from the ASPCA). We really appreciate everything you have done for us. You have been nothing short of wonderful!


POSE for H.O.P.E. @ Subaru Fort Wayne  –  Tyna R

POSE for H.O.P.E. @ Subaru Fort Wayne

Gene Davis and our friends at Fort Wayne Subaru on Coliseum Blvd are nothing short of wonderful. When H.O.P.E. for Animals was in need of a location for a photography event Gene was so kind and generous as to offer the Subaru dealership. It worked out just perfect for this first year photography event. We plan to partner up with Subaru for another event on Black Friday as well. Thank you Subaru for being so awesome!


SpookTacular HowlOWeen at Bob Rohrman Subaru of FW  –  Jessica H

SpookTacular HowlOWeen at Bob Rohrman Subaru of FW

Why should kids and adults have all the fun on Halloween? This year Bob Rohrman Subaru of Fort Wayne teamed-up with the Allen County SPCA for Howl-O-Ween, a spooktacular morning of fun and prizes for our community's pets. On Halloween morning, costumed pets arrived at the dealership for trick-or-treating from Allen County SPCA volunteers and the Subaru sales team! More than 60 pets competed in the costume and dog trick contests, and the Allen County SPCA had six adoptable pets (in costume, of course) on hand as well. Everyone, pets and people alike, had a wonderful morning, and - best of all - four dogs found their forever homes during Howl-O-Ween!The Allen County SPCA loves to partner with Bob Rohrman Subaru of Fort Wayne, and we appreciate the many ways our local dealership supports animal rescue!


2015 Walk for Animals  –  FWACC H

2015 Walk for Animals

We are so grateful for Ft. Wayne Subaru's continual support of our programs. The Walk for Animals allows Ft. Wayne Animal Care & Control to bring our Humane Education message to over 9,000 area school children a month! Making a difference in Fort Wayne to animals in need through community education & outreach! Thanks Subaru!


Local Dealership Goes Crazy for CatWalk  –  Jessica H

Local Dealership Goes Crazy for CatWalk

Bob Rohrman Subaru of Fort Wayne joined 650 local animal supporters at the 2015 CatWalk for the Allen County SPCA. By purchasing a corporate table, the local Subaru dealership helped ensure that there will always be a home for displaced pets in our community. In addition to buying a table, Fort Wayne Subaru staff personally supported the event by bidding in the silent and live auctions to further impact the evening's success. Bob Rohrman Subaru of Fort Wayne and the Allen County SPCA have a long history of partnering together to save animals' lives, and their participation at CatWalk for the Allen County SPCA was a chance to highlight and celebrate that friendship. The Allen County SPCA, which is 65 years old, is on track to place more than 2,500 animals in adoptive homes this year.


Fundraiser For Meals on Wheels  –  Vicki G

 Fundraiser For Meals on Wheels

On Saturday December 13th, 2014 Vicki Gallagher and her staff baked cookies and sold them at the dealership to raise money and awareness for the local Meals on Wheels program. Thank you Vicki!!


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